Last updated: May 2026
Privacy Policy
M20 Couriers respects your privacy and is
committed to protecting any personal
information you provide when using our
website or contacting us.
We may collect your name, phone number,
email address, collection and delivery
details, and any information you provide
when requesting a quote or booking a
courier service.
We use this information to respond to
enquiries, provided quotes, arrange deliveries,
contact customers about bookings, and keep
basic business records.
Your information may be shared only where
necessary to complete a delivery, deal with a
booking, comply with legal requirements, or
support the running of our business.
We take reasonable steps to keep personal
information secure and only keep it for as
long as necessary for business, legal,
accounting, or tax purposes.
You may contact us at any time to ask what
personal information we hold about you,
request a correction, or ask for your details
to be deleted where legally possible.
For privacy enquiries, please contact M20
Couriers using the details provided on this
website.
Complaints
If your unhappy with how we handle your
personal information, please contact M20
Couriers first so we can try to resolve the
issue. You also have the right to complain to
the information Commissioner's Office if you
are concerned about how your personal
information has been used.