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Last updated: May 2026

Privacy Policy

M20 Couriers respects your privacy and is 

committed to protecting any personal

information you provide when using our 

website or contacting us.

We may collect your name, phone number,

email address, collection and delivery 

details, and any information you provide

when requesting a quote or booking a 

courier service.

We use this information to respond to

enquiries, provided quotes, arrange deliveries,

contact customers about bookings, and keep

basic business records.

Your information may be shared only where

necessary to complete a delivery, deal with a 

booking, comply with legal requirements, or

support the running of our business.

We take reasonable steps to keep personal

information secure and only keep it for as 

long as necessary for business, legal,

accounting, or tax purposes.

You may contact us at any time to ask what

personal information we hold about you,

request a correction, or ask for your details 

to be deleted where legally possible.

For privacy enquiries, please contact M20 

Couriers using the details provided on this

website.

Complaints

If your unhappy with how we handle your 

personal information, please contact M20 

Couriers first so we can try to resolve the 

issue. You also have the right to complain to 

the information Commissioner's Office if you

are concerned about how your personal 

information has been used.

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